Sent this morning to email@example.com.
As a long term customer of yours, I am writing regarding your article at this location:
[This is the archive version. The email contained the original, which has now been removed from the Direct Line web site.]
This article is offensive in many respects as it treats pretty much all road users who are not motorists with a high degree of contempt. See the comments on the article in this blog article:
Please would you take steps to correct this in the article and issue an apology to anyone who has been offended by its use.